Pakistan Telecommunications Company is the largest Telecom service provider in Pakistan with over
5.2 million customer nation wide.
Future Technologies has successfully implemented various Customer Relations and Support systems
for PTCL. Our solutions were chosen for Call Centers, Fault Management Systems, Directory Assistance and
Service Order Processing by PTCL in thier drive for improvment of Customer Services.
The Peoples Bank. National Bank has over 2000 branches in Pakistan and is the sole executioner of
almost all Government based financing schemes.
Future Technologies has developed and implemented a Call Center solution along with
Enquiry and Complaint Management back-end systems at National Bank of Pakistan.
Currently, the system is designed to assist customers of Karobar, Saiban, Advance salary,
Kisaan Dost, Kisaan Taqat, Premium Saver, Premium Amdani and Cash n Gold schemes. The system
has been installed as a proof of concept and is successfully running at NBP Head-Office Karachi.
A UAE based group, Al Ghurair Giga is a joint venture between Al Ghurair Group and
Giga Enterprises of United Arab Emirates.
Future Technologies designed and implemented a sales and service oriented Call Center solution
at Al-Ghurair Giga's Islamabad office. The system is backed by our customized Sales/Marketing, CRM
and Inventory Contorl modules.
Internet with an Attitude. Broadband DSL Services
MaxCom uses Future Technologies solutions for its Customer contact center, Call center, Service order processing
and Accounts and Billing. Maxcom is yet another satisfied customer of our call center and business automation solutions.
Commonly known as CPLC, a non-political statutory institution,
operationally independent and managed by dedicated citizens offering
their honorary services.
Future Technologies provided an End-To-End Turnkey solution to CPLC for Incident reporting, Jail management,
Vehicle theft and Mobile theft along with a reporting Call Center Setup. The project was funded by UNDP and
is used by CPLC to store data and generate Crime Pattern analyis and forecasts.